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Uptown Plumbing, Heating & Cooling Duct Cleaning-Indoor Air Quality Technician in Bloomington, Minnesota

Job Summary:

At Hero, the Lead IAQ Technician’s primary goal is to be a well-rounded tech that can work on and provide the correct solutions for all Indoor Air Quality products offered by Hero. This is accomplished by growing skills previously obtained as well as learning new skills and knowledge to better themselves. To ensure we can stand behind our statement that we could rely on any tech in our own parent’s home, it is pertinent that the growth of our technicians continues.

To perform this job successfully you must meet or exceed everything listed below:

Hours:

  • 7am-4pm, Monday thru Friday. End times vary based on completion of work and business needs

  • Overtime is offered by management when available, and may at times be required

Essential Job Duties:

  • Must be proficient in duct cleaning, and all IAQ products offered by Hero

  • Establish customer rapport to offer additional IAQ products when in the home

  • Must be able to train and develop apprentices to become Lead Technicians

  • Willing to have new technicians ride along to learn advanced skills

  • Understand and follow all procedures as well as demonstrate our Core Values

  • Respectfully work with dispatch, managers, and other in-house staff to ensure smooth operation for completed and incomplete jobs.

  • Maintain a clean and inventoried truck as well as keeping jobsites clean if not cleaner then when arrived

  • Participate actively in all training and meetings

  • Have accurate notes, invoices, and options

  • Be a strong contributor to the team who also loves to win as a team

Knowledge, Skills, and Abilities:

  • Knowledgeable on current processes, procedures and any other necessary information

  • Able to communicate professionally, clearly and concisely with other team members, management, and customers via in-person, phone and email

  • Demonstrates a strong ability to multi-task and problem solve with a sense of urgency

  • On time, with a clean presentation of them self, meeting the dress code, and prepared to work every day

  • Must be able to lift and carry over 50lbs on a daily basis

  • Must be able to pass background checks, drug screenings, and have a clean driving record

Specific Goals to Achieve / Maintain:

  • Maintain expectations and metrics

  • Reliable support for your team by excellent timeliness and attendance

Visit our Career page at WWW.CallHero.com or Text/Call Deb 612-554-0723

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