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Fairview Health Services Clinical Manager Service Line (RN) in Burnsville, Minnesota


M Health Fairview - Ridges Cancer Clinic, located in Burnsville, MN is a department of University of Minnesota Medical Center. We have an exciting opportunity for a Clinical Service Line Manager (RN) to lead our busy Ridges Oncology/Hematology Clinic with cancer care support services and extensive IV Infusion services. We are the largest cancer care provider in the central metro region.

The Clinical Service Line Manager plans, manages, coordinates and evaluates activities of assigned area including resource management, quality, regulatory compliance, educational opportunities, and financial management. Serves as a nurse leader and role model to staff. Maintains competencies of employees.


  • Full time, exempt (salaried) position

  • Competitive benefits package is offered!

  • M-F, Day shifts starting between 7:30AM and 8:30AM, no weekends, no holidays!

  • Hospital-Based RN Pay!

  • Reports to the Oncology Service Line Director

  • Our team includes MD’s, Medical Assistants, RN’s, Pharmacist and Social Worker

University of Minnesota Health Cancer Care is a specialized team of doctors, nurses, researchers and health care professionals committed to providing life-saving care to people with cancer. Through our pioneering work in cancer research, our experts have transformed the way cancer is treated. Our patients have access to the latest most advanced treatment options, clinical trials and technology to ensure the best possible outcomes.

Responsibilities/Job Description

Job Expectations :

Manages the day-to-day operations of assigned area(s) to ensure support of the mission, goals, and objectives of assigned area(s) and MHealth Fairview Health Services.

  • Utilizes critical thinking in problem solving,

  • Serves as a role model for staff.

  • Manages change using a planned, orderly approach.

  • Demonstrates ability to implement problem-solving mechanisms in both routine and emergency situations.

  • Delegates appropriate tasks to staff.

  • Incorporates research findings in planning activities for assigned area(s).

Responsible for human resources management for assigned area(s) to achieve quality service and positive employee relations.

  • Implements and communicates Human Resources policies and procedures in a fair and consistent manner.

  • Selects top talent, matching organizational needs with appropriate skill sets

  • Conducts timely employee performance appraisals.

  • Uses corrective discipline in accordance with applicable policy or union contract to mitigate workplace behavior problems for employees

  • Selects qualified employees for employment according to Human Resources policy.

  • Monitors employee overtime, absenteeism and takes appropriate action to identify and correct issues.

  • Provides oversight and ensures completion of training for employees, including orientation, in-services and competency validation as required by regulatory agencies, department and unit standards for employees

  • Plans and approves unit staff hour schedules according to pre-established parameters.

Responsible for effective fiscal management of assigned area(s) to ensure proper utilization of financial resources.

  • Develops and/or provides input into budget for assigned area(s) according to established procedures.

  • Maintains appropriate staffing levels as evidenced by budgetary analysis and/or unit indicators.

  • Investigates and suggests alternatives to the established budget based on cost effective use of resources.

  • Utilizes financial resources within an established budget. Seeks approval for variances as needed.

  • Pursues cost savings and method for revenue generation within area and responsibility and/or recommends savings for other areas.

  • Maintains an appropriate inventory of budgeted supplies and equipment that meets the demands of assigned area(s).

  • Educates patient care team members on financial implications of patient care decisions.

Develops, implements, monitors, and evaluates the quality improvement program for the department.

  • Ensures development of a written plan that identifies measurable elements (indicators) of quality.

  • Ensures that a process for collecting, monitoring and reporting quality data exists for assigned area.

  • Ensures that there is a plan for correction of negative conditions that have been determined by collection of quality data on assigned area.

  • Communicates quality data and to seeks out opportunities to improve patient care and ensures understanding of the data and its importance.

  • Incorporates incident reports, patient questionnaires and statements, and physician comments into quality process.

  • Provides a written report as requested to the appropriate director. The report summarizes identified problems, actions, and results to improve patient care.

Develops and maintains a healthy, supportive work environment, demonstrating behaviors consistent with MHealth Fairview committments

  • Exemplifies excellent customer relations in interactions with patients, visitors, physicians, and employees.

  • Continuously builds customer understanding by listening to customers.

  • Anticipates customer needs, including those with different cultural needs and desires.

  • Takes action to meet and exceed the needs of all customer groups.

  • Continuously implements strategies to improve customer satisfaction.

  • Models appreciation and acceptance of differences.

  • Provides a welcoming and supportive environment.

  • Continuously takes action to enhance employee engagement.

  • Build credibility with medical staff as a champion for patient care and quality




  • Bachelor’s Degree in Nursing or related field.


  • 3 years clinical nursing experience

  • 1 year of leadership experience


  • Minnesota RN license



  • Advanced Degree in nursing or related field


  • 3 years clinical oncology nursing experience

  • Supervisory/Management experience


Additional Requirements (must be obtained or completed within a period of time) :

  • OCN Certified

Does this job have direct r epor t s: Yes

Does this job have indirect r eports : Yes

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Burnsville

Requisition Post Information* : Posted Date 4 days ago (1/12/2021 7:38 AM)

Requisition ID 2021-66816

Profession Nursing (RN/LPN)

Speciality Nursing Leadership

Location Fairview Ridges Specialty Care Center

Shift day

Hours per 2 weeks 80

Department Cancer Clinic - RH