Children's Minnesota Referral Testing Tech-1.0 D/E-Mpls/St. Paul in Minneapolis, Minnesota
About Children's Minnesota Children's Minnesota is the seventh largest pediatric health system in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's serves kids throughout the Upper Midwest at two free-standing hospitals, 12 primary and specialty care clinics and six rehabilitation sites. Additionally, Children's is Minnesota's only Level I pediatric trauma center inside a hospital dedicated solely to children. In 2018 Children's Minnesota was verified as a Level I Children's Surgery Center by the American College of Surgeons. Children's maintains its longstanding commitment to the community to improve children's health by providing high-quality, family-centered pediatric services and advancing those efforts through research and education. This work is made possible in large part by generous philanthropic and volunteer support from individuals and organizations throughout the state and region. An award-winning health system, Children's received Magnet recognition from The American Nurses Credentialing Center (ANCC) in 2018 and is regularly ranked by U.S. News and World Report as a top children's hospital. Please visit childrensMN.org . Position Summary Coordinates the referral laboratory process and facilitates the workflow in and out of the laboratory. With extensive attention to detail, works cooperatively with all hospital and laboratory staff, and external clients through verbal and written communications in order to resolve problems, exchange information, receive instructions, establish protocols, and process information concerning patient specimens. Conducts pre-analytical specimen preparation through centrifugation, aliquotting, storing, packaging and shipping prior to distribution to appropriate laboratories. Works collaboratively with staff regarding specimen collection, handling and shipping of diagnostic and research specimens. Qualifications MLT (ASCP) certification, or a baccalaureate degree in a health care related field; OR * High school diploma or equivalent AND two to three years of experience in a laboratory or hospital setting required. * Previous customer service experience preferred. Knowledge/Skills/Abilities: * Proven ability to prepare specimens using appropriate laboratory techniques. * Possesses outstanding professional and positive customer service skills. * Demonstrates critical thinking skills. * Must have excellent problem solving and follow up skills. * Experience with healthcare computer information systems. * Strong knowledge of medical terminology. * Attention to detail. * Must be highly organized, efficient, and multifunctional, work independently and within a team. * Demonstrates a forward thinking approach, continually looking for ways to improve processes, tools and resources to best serve the healthcare team and clients. * Ability to train others. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's requires proof of immunity to vaccine preventable infectious diseases prior to employment, as recommended by the Centers for Disease Control (CDC). Children's Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.