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Mayo Clinic Outreach Solutions Strategist - Mayo Clinic Labs in Rochester, Minnesota

City Rochester

State Minnesota

Telecommute Yes

Department Mayo Clinic Laboratories

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Position description

We invite you to explore a career within the Department of Laboratory Medicine & Pathology (DLMP) as you will be a valued member of an outstanding healthcare team and will experience the exemplary environment of one of the world's leading healthcare institutions.

Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to all individuals from a wide variety of backgrounds. In DLMP and Mayo Clinic Laboratories (MCL), we aim to diversify our workforce and to create an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. By leveraging the strengths that each diverse individual and group brings to the table, we gain the strategic advantages of accelerated innovation, better problem solving, enhanced productivity and job satisfaction, improved quality, and, most importantly, we find better ways to meet the needs of our patients.

As an Outreach Solutions Strategist for Mayo Clinic Laboratories (MCL), you will be responsible for promoting Mayo Clinic's core values and supporting community-based health care. In addition:

  • Establishes outreach program development goals specifically aimed at MCL hospital client outreach programs.

  • For MCL client hospitals and integrated delivery systems, facilitates and coordinates the delivery of MCL outreach consulting and support services to achieve stated outreach program development goals.

  • Responsibilities include evaluating, planning, coordinating, and developing MCL hospital client outreach program opportunities in conjunction with MCL client goals, objectives and resources.

  • Must effectively communicate to and work with multiple levels within a healthcare organization (CEO, COO, CFO, Medical Directors, Laboratory Administration), and varied hospital departments.

  • Identifies market opportunities and needs and refines MCL client outreach service and offerings in accordance with those needs.

  • Responsible to improve knowledge and to serve as an organizational resource.

  • Be forward thinking, understand and respond to customer's business challenges by providing enhanced solutions.

  • Provides direction in a concise, sensitive, informative, and professional manner.

  • Stays abreast of regulatory and reimbursement issues.


  • Bachelor's degree in business, medical technology, or sciences and five years experience in related field such as outreach program management, business planning, project management, operations, billing, managed care, outreach information services, or consulting.

  • Prefers candidates with lab/hospital experience.

This position is approximately 35% travel.

Visa sponsorship not available for this position

Additional qualifications

  • Master’s in business, healthcare or sciences is preferred.

  • Hospital outreach development experience is preferred.

  • Excellent interpersonal, time management and organizational skills.

  • Proven negotiating and influencing abilities, and well-developed facilitation skills.

  • Exceptional oral, written and presentation skills.

  • Must be a strong team player and maintain high degree of creativity and flexibility.

  • Must be able to work independently, be accountable and able to perform well within multifunctional environments.

  • Must be customer focused and possess the ability to manage several projects or tasks simultaneously while exercising appropriate judgment when prioritizing projects.

  • Sound decision making and problem-solving ability.

Exemption status Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $3,096.00, based on a full-time position.

Benefits eligible Yes

Schedule Full Time

Hours / Pay period 80

Schedule details

Standard weekday business hours are typical, flexibility in working hours to meet the needs or schedules of clients across the country. This position is approximately 35% travel.

Weekend schedule Occasional weekend travel to accommodate client needs.

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category Administration, Business, Finance, Clinical Labs and Research

Career profile Clinical Labs

Job posting number 150446BR

Recruiter Tara Hanson

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.