Mayo Clinic Program Manager - Research Ops - Cancer Center in Rochester, Minnesota
Department Cancer Center
Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
The Program Manager will oversee the Research Center or Program which serves as the research administrative base for several multicenter clinical trial/research groups with national/international participation. The Program Manager provides leadership, management and direction, and is responsible for the operation of multiple large and complex units/programs within the designated Research Center or Program. Manages unit staffing and performance management; coordinates resources and work load to achieve objectives and strategies. Works with Scientific and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements. Manages partnerships with affiliated national/international consortium or program members. Provides consultative expertise regarding policy and/or regulatory questions to investigators and support staff. Independently leads problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplishprogram objectives. Interacts with sponsors, including pharmaceutical companies, federal (e.g. National Institutes of Health, Department of Defense) and others. Continually evaluates work unit processes and procedures for effectiveness and efficiency and implements quality improvement efforts. Participates in grant renewal processes. Facilitates department meetings, maintains active role on administrative and executive committees, task forces and acts as a "change agent" for the unit(s). Acts as a mentor for the supervisors and staff within the unit(s). Initiates and maintains positive working relationships with internal (e.g. IRB, Compliance Office, other CRO Units, MCA, MCF, etc.) and external customers (e.g. FDA, NCI, OHRP, etc.). Directs and controls the activities of large/mega/major/complex/business critical research programs having overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees. Accountable for the achievement of program goals, objectives, budget and timelines. Determines and establishes organizational structures and supervisory relationships, subject to leadership approval. Manages multiple and/or high complex programs and deals with many investigators both within and outside of Mayo and also internationally. Develops program strategy, program planning, implementation plan and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs responsible for. Decisions would affect the financial, employee, or public relations posture of Mayo or the research center.
Bachelor’s degree in management, business administration, health care administration, or related field with a minimum of 6 years of related experience; OR Master’s degree in management, business administration, health care administration, or related field with a minimum of 2 years management or related experience required. Working knowledge of clinical trials, research programs, data management, computer/related systems are required.
Must have demonstrated competencies in strategic and systems thinking, business acumen, decision making, leading people, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change and operations. Demonstrated project management and knowledge of continuous improvement methods. Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment. Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the work unit. Working knowledge and understanding of finance, budgeting, planning and human resource development is essential. Must have strong interpersonal skills with demonstrated effectiveness in management and group dynamics, including team problem solving skills. Excellent written and verbal communication skills, including presentation skills are required.
SoCRA or ACRP certification preferred.
Experience with Research protocol lifecycle, Medidata Rave and have strong organizational management and communication skills. Candidate must be able to track work effectively to ensure the most effective staffing to workload ratio, escalate issues when appropriate and interact with multiple levels of our organization.
Exemption status Exempt
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $3190.40, based on a full-time position.
Benefits eligible Yes
Schedule Full Time
Hours / Pay period 80
Schedule details Monday-Friday, 8am-5pm with additional hours to complete work
Weekend schedule Additional hours as necessary to complete work
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Category Clinical Labs and Research
Career profile Research
Job posting number 150047BR
Recruiter Jill Squier
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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